AVOID THIS COMPANY AT ALL COSTS
Don't waste ur time this company is the biggest scam going brought an e scooter off them after about a week having it, it broke we then sent it back for a exchange which they agreed to but then they sent the same scooter back worse than it was before but told us it had been repaired again they agreed we could send it back for an exchange but once we had already sent it off they then told us they wouldn't do anything and made out we had stolen a scooter off them (apparently) they sent us to which they never the sent us 1 and then sent the exact same one back to us after we returned so how they can say we have stolen on is ridiculous. They then said they hadn't received the scooter that we had now sent back for a 2nd time even tho tracking shows it was received and now they have the scooter and our money and are ignoring all messages, requested a refund or exchange but just keep telling us they won't without recieveing the item but we have proof they have the item back in their hands. We are now £250 down and no scooter absolute joke this was brought as a birthday present, we will be taking this much futher fraud along with all email and tracking information. Avoid at all costs