CHEAP Toys AND Even WORSE Customer Service
I purchased all of the X-Shot Insanity guns to create the mega blaster for my son for Xmas. It was SUPPOSED to be his "big" gift on Xmas morning. I put it together on Xmas Eve, multiple guns connect together to build a massive one and it wasn't terrible putting together but when we woke up --- the stand (which is the base holding all of the guns) snapped overnight because it's CLESRLY cheaply made and unable to handle to weight of the guns. So -- I was out of luck because the Walmart return policy expired, since I purchased it months prior. I contacted the company directly via email since theres ZERO #'s to call. What?! Dealing with the customer service team has been a COMPLETE disaster. It took 3 months for me to receive the WRONG gun a $7 piece of junk when the gun that I paid for was over $60! I had to provide proof of purchase, the original receipt and photos of the broken item to be considered for a new one. So with them having ALL of that information, where was the mix up? They give you the run around in a professional way, yet are the most unprofessional company I've ever dealt with. BEWARE.