Splashtop Review Extremely Disappointing & Misleading Experience
I signed up for Splashtop’s 7-day free trial hoping to get a reliable remote desktop solution. Instead, I faced constant frustration. Throughout the entire trial, the software frequently got stuck and froze, making it almost unusable for any real work. I kept telling myself that maybe these performance issues would be fixed once I paid for the subscription. The real shock came after the trial ended. During the trial, the pricing was clearly shown as $6 per month. But when I went to buy, the only option available was $72 per year. There was no monthly plan at all. When I contacted live chat support and asked about this, they casually replied that “our rates show like this.” No proper explanation, no flexibility, just a dismissive response. This feels like a classic bait-and-switch tactic. They lure customers in by showing a low monthly price during the trial, but once you’re ready to pay, you’re forced into an annual plan with no other choice. Combined with the terrible performance (constant freezing), this is completely unacceptable for paid remote access software. Overall rating: 1 star. Very poor experience. The software is unstable, the pricing is misleading, and the support is unhelpful. I strongly advise others to avoid Splashtop and look for better alternatives. They are clearly more focused on trapping customers than providing a good product.