If I could give 0 stars I would
Terrible, terrible company! I purchased a memorial plaque for our family dog. I received it on the Tuesday and by the Saturday it was absolutely falling to pieces. I contacted the company and sent pictures 3 times. I was told they could redo but I have to pay more postage (even though their website states it is their responsibility to pay postage costs) I asked if they could assure me the same thing wouldn’t happen again, they told me to pick another product, I explained I didn’t want another product and would like a refund. They offered me a 20% refund as compensation! I stated I wanted a full refund as the product was faulty. They are still refusing a full refund. Do not deal with this company!! Save your money and shop elsewhere!