Government garbage at public expense
Three times recently I have tried to use the Gov.UK website. On each occasion, I found a catalogue of faults and, after answering correctly a comprehensive list of personal (and in some cases unnecessary and intrusive) questions, I reached the stage of security questions based on information held by credit reference and other agencies. I had reluctantly provided my mobile telephone number, been sent a code, and gone through two factor identification procedure twice. I clicked on continue and was immediately rejected. Apparently my name, address, date of birth, driving licence and other details were insufficient to identify me. In total I wasted in excess of two hours of my time. That is time upon which I place exceptional value, because I am terminally ill. I have used microprocessors since the 1980s and the internet since its inception in the mid1990s. I calculate that I have visited over a million websites and have interacted with thousands of them. This gov.UK website ranks among the very poorest that I have ever encountered. Schoolchildren can produce better. To check that the problem did not lie with me, I visited this review site. The reviews are scathing and illuminating. Someone in authority should be obliged to read them. This is typical government waste at public expense. The government has such contempt for the public that they believe that it is reasonable to expect, indeed eventually force, citizens to deal with their various departments via this utterly substandard software.