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Marcin Usewicz

英国

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agoda

Don’t book through Agoda

I booked a hotel through Agoda for the weekend, and what a disappointment it was when it turned out that Agoda had booked a hotel for children aged 8 and 1, which was only available for kids 10 and up! I found out about this two days before the trip because I asked about a crib for the child in the room. I was disappointed when the lady at the hotel told me that the reservation was made through Booking.com, but it’s impossible to make it without specifying the children’s ages, so Agoda probably lied on my booking, claiming the kids were over 10. The situation ended with us spending the best weekend of March at home, explaining to my 8-year-old son why we couldn’t go to the seaside, which we’d been planning for a month. I’ll never use that garbage service again.

2025-03-10