Unorganized. Rude.
The shuttle driver on the morning of Nov 27th was brash and caused much delay. After parking in a designated area, he came to me yelling “are you Delta? then you can’t park here”. There were no signs indicating this. I parked elsewhere. He still came at me with the same, demanding that I follow him in the shuttle. Finally parked where he wanted me to, and after doing the same to several others, we pull up to the gate, he starts having a conversation with a lady with a clipboard regarding everything that just transpired before we finally left the lot. At least 10 minutes were wasted doing things this way. Despite a reservation, I had to park in a non designated area that he pointed me to. Rude and unreliable business.