Their customer service is great…
Their customer service is great standing behind their product! My first device lasted many years but recently died. So I purchased a new SonicSmooth Pro+ and much to my dismay it won’t hold a charge long enough to do my full face. Obviously this is not how it should work so I contacted customer service and they are going to help me get a replacement device without having to jump through hoops! That is very important to me that they stand behind their products.