10/10 service :)
I was struggling to book train tickets for May 1st (Labour Day and the start of a five-day-long public holiday in China). I contacted Travel China Guide just a few hours before the tickets would be released. Honestly, I am so grateful to them, especially Sunny, for responding so quickly and trying their best to book the tickets I wanted. When the tickets were sold out in seconds, I was offered different options and thus we were able to book some alternative tickets. Hands down awesome customer service and I can only recommend them if you need a helping hand with booking tickets in China.