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Mikhael Mikhael

澳大利亚

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CBackup

This is a garbage product read before you buy

This is a garbage product and a garage company with garbage support. Do not bother buying it, stay away. I purchased the premium package and the product has a glitch which keeps logging out my account and I lose all my scheduled backups. I have been grilled by my office manager for losing client's backup. I have reached out to support so many times advising the issue, their response was ( there might be a problem with your network, please check it out). What a sad looking respond. This is a cloud product and the account login should not time out, unless specified in the product code when developing the software/App. Inside the GUI there are no options to trigger the account login timeout. In the main login page, there is a Keep me logged in box to tick that I keep ticked all the time, still does not work, I get logged out of the account on the daily basis 5 to 10 time a day and lose backups. I use other cloud products on the same server and I never get logged out. I am going to make sure to write a review on every social network to make sure no one buy this garbage of a nightmare product. Shame on you for taking people's hard earning money and not fixing your sad product’s issues. I have screenshots and emails corresponding with CBackup support as evidence to prove my negative review for this sad product. I wish there was an option where you can write a review and select below -100 stars.

2024-04-18有帮助 1