Highly Recommend
A fantastic sales team in Katrina and Scott, and excellent engineering of the product. I ordered 4 motorized and wi-fi enabled screens for my 12x16 pergola, and AlunoTec did an amazing job in fulfilling my order. Katrina was highly responsive and helpful right from the beginning when I had a lot of basic and crucial questions about the product and the process, and Scott got involved a little later to answer all my technical questions patiently and thoroughly. They sent over documentation, photographs, videos, and live pics to illustrate and demonstrate how each part worked, and the engineering which required accuracy at a fraction of a millimeter level was up to the mark. Katrina and Scott provided exemplary service through-out the process, including shipping questions and support AFTER the product arrived and was installed. I can understand the concerns or skepticism in ordering a product like this remotely, but I can say very confidently that AlunoTec has it handled both in terms of customer satisfaction and cost-effectiveness. I highly recommend AlunoTec to potential buyers.
