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Colette Hodge

英国

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bartleby

I would have given zero stars if I…

I would have given zero stars if I could! I signed up today for a subscription for 3 months that was £19.95. They state that you can do a 7 day free trial, 3 months for £19.95 or a year for pay £59.85 or I assume for the year (I wouldn't even entertain purchasing one for this much) when I signed up I noticed that they had charged me £59.85!! I immediately cancelled the renewal of my subscription and emailed bartleby to explain and request a refund...they refused saying it was my fault! The sign up is extremely misleading and I'm usually very careful! I am not using the site and feel that if they were a genuine company, that they would have refunded me. I therefore can come to the only conclusion that they are just scamming people out of money! Absolutely disgusting! Warning to others to beware. They will take £59.85 no matter what you think you are signing up for!

2024-04-18