Having purchased a DJI Osmo Action 4…
Having purchased a DJI Osmo Action 4 camera I downloaded the DJI Mimo app from the Apple app store. This is required in order for the camera to be activated and operate. The app loaded correctly and initially connected to the camera. However on this first connection a hardware update began but failed part way through. Since then the app refuses to connect to the camera, and activation is not now possible. This has rendered the camera unusable. DJI customer service have confirmed that this is as a result of an error in this version of the app, but no timeline is available for a fix. So, I am now left with a camera that doesn't function and no date for a resolution. I have now received a response that indicates that an updated app has been released. I have downloaded this latest version and everything is now working fine. Whilst disappointed with the initial problem, I am delighted that my Osmo Action 4 is now working and please with DJI's customer service. I have revised my rating.