Solid hardware, software not so much
Hardware is built solid and for its quality you would think it would perform better. I believe the software need work. As for the install and assembly instruction, they are top-notch so is the packing. Support for purchase and shortly after is very good. When it comes to guidance for how to get the maximum out of your machine and how to calibrate it for best results, that is where it seriously lacks. I think this is where they can make a big improvements that would significantly change hearts.