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Andr Dupr

加拿大

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eSky Travel

Horrid experience

Horrid experience. My initial flight leaving Canada got cancelled. As such, I cannot make it to my connection flight booked with esky. Their messages seem generated by an Ai chatbot, because their 4 responses were highly inconsistent, and contradicting. There is no way to be reimbursed, even if I purchased their insurance. They cannot put me on a flight one day later, or to another destination to help. They are not willing to find a solution. Unhelpful service, and unreliable. Don't book flights on their website. Just purchase the flight on an airline's website directly.

2024-04-25