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Agata Ilutko

加拿大

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Kiarelys

I should’ve known better

I should’ve known better! Ordered the bridesmaid dress (in custom sizing). Received the dress and was so disappointed! The straps were so tiny (not appropriate for a heavy dress). The bust area not only did not fit right but was not as advertised in the picture, the neck line was completely wrong and the sewing was coming apart, the fabric cheap also! Ofcourse I understand policies, however, when you are sent something so horrible and completely different then you would expect some help from the company that manufactured it right? NOT AT ALL! 16 emails of back and forth, me trying to explain the problems and them not acknowledging the problems that I am describing; “there is nothing wrong with the dress they say” I am being “demanding” they say. The other ladies in the wedding were having the same problems and again, no solutions given, no help, NOTHING! Horrible people to deal with and will NEVER give this ‘so called’ company another thought if I ever need a dress. Now me and the other ladies are having to buy another dress from elsewhere and count our losses be wise there is no way we would even get $50 for this Kiarelys dress. You people should be ashamed of yourselves for trying to sell such garbage!

2024-04-25