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Linda Chun

美国

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For Days

I quickly spent almost $900 in credit…

I quickly spent almost $900 in credit before they made the switch to limit $20 per transaction. Was super on board and have tons of extra bags to last me awhile. My order took 4 months to get to me and I’m still waiting on one missing item. I reached out to support and had Melody help me but the ghosted me. Then Barbara responded once then also ghosted me. I quit replying after a couple months and decided to reach back out with a brand new request for help before going to the BBB to report them as scam. Luckily Lakeitha had everything sorted in just 2 days. Faith is restored in the company not being a scam, thanks to Lakeitha. However, I will likely not buy from them again due to the change in purchase limitations. Lakeitha, I hope they pay you well. This company is at the mercy of your pristine customer service. You are graciously handling the backlash from the lack of care that your predecessors have left behind. 5 stars for Lakeitha. Otherwise I would’ve done 3 stars for introducing me to a great company, Amour Linen. Thank you!

2024-04-25