Bad Battery - But Refund Issued
I received a bad battery from them, however, they have done as much as anyone might hope in this situation. They have been very responsive and issued me a refund which I'm due to get in the next 5-10 days. The only problem is that I'm still without a working battery and it'll take another few weeks to get another one. So the issue isn't completely resolved just yet, but at least they've refunded this one. :-)