Logistic went wrong!!!
The overall experience is not good. First, I emailed them to tell that I mistakenly put 1 digit on the postal code incorrectly and asked them to have it corrected. They replied that they may not be able to correct it because it was already forwarded to the other department. Then I replied back to tell them that the address is correct, they just need to amend the postal code. And after several exchange of emails, they were able to grant my request. Second, I specifically mentioned on the request to call the recipient once it is being delivered. But apparently, no one called the recipient and they just rang the door bell. Luckily the recipient was the one who opened the door. Third, I bought an anniversary card worth 4.99sgd, but what they sent is a birthday card!!! The message on the card was clearly for anniversary but they still used a birthday card! Fourth, when the flowers came, all the rubbish receipt was stapled on top of the card in front of the flowers. So imagine receiving a bouquet of flowers with receipt on it! So the whole vibe was ruined! On the other hand, to be fair, the flower arrangement looks nice. But I am so sorry FlowerChimp Singapore, the experience is just so bad and I am giving you a one-star review.