I had to leave my luggage without…
I had to leave my luggage without checking in properly as I had an issue that I needed assistance to resolve. It was Sunday afternoon and there is no one to talk to at Qeepl (only an online help chat). No one was there and I had to go to a meeting. It took them a whole day to reply by which time I had already picked my luggage back up again! I felt incredibly vulnerable. Imagine leaving your possessions with no security of being checked into the facility properly and no support to help you resolve!