expect to be disappointed
Wow! I thought it was just me - but with 90% of the reviews here being one star, apparently EVERYBODY gets bad customer service from this Bank. Even other high net-worth (so-called) Premier customers such as me. It starts with their app - which is poor & written by third-rate (fourth-rate?) programmers who have zero concept of what users need in the real world. And which will block your access without notice - on a whim because its over-the-top security protocol suddenly thinks your device has become some sort of risk. (Whilst none of my world class Banks think this?) And continues with (so-called) Premier managers who ignore your emails. Sadly there's little choice of banks in Malaysia