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DJ Nonya

美国

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Postmates

atrocious customer service.

Postmates is without exception the absolute worse food delivery service out there. I have used them all. The problem with postmates is they are unethical and have no problem lying to customers. I ordered 60.00 worth of food and immeidately got a response the order was cancelled by the "merchant" who was unable to fill the order. I called the merchant and they stated not only did they not cancel the order but they are unable to cancel orders. the manager even gave me his personal cell phone and asked if there was anything he could do to "make it right". When I called postmates to ask them why they were blaming the merchant when it was likely they had no drivers I was given the runaround by every chat agent. When I attempted to call I was hung up on 6 times as they continued to talk in circles. This is an unethical company that doesn't value their customers and has no problems lying to customers.

2024-06-04