Any reason to complain? Certainly not !!
I suppose things can go occasionally wrong in a purchase from the other side of the world, but that occasion has never materialised for me. I've had a couple of experiences where I felt the need to query BGG, but these were solved to my satisfaction and quickly, which only makes me more confident. Smoooooth processing, great products with bewildering variety and nice pricing, and effective post-sale service! Carry on, Banggood, you're doing fine!!