Ozzy wasn't what I expected
I ordered what was meant to be an Ozzy Osbourne Christmas elf, the thing that arrived bore no resemblance to Ozzy Osbourne, it was just a random man in black. When I tried to look at the website I got a 403 Forbidden error, which apparently means I'm blocked. Update - I found an email address and sent them a "not happy" email, they replied to say I could get 20% off my next purchase. Safe to offer, there won't be a next purchase.