Poor service and no check on…
Poor service and no check on management. Have provided the bank a form to update my contact details and waive the biometric from the registered email address. They waived the biometric but didn't updated my contact details due to oversight maybe. But afterward have followed up and even emailed customer complaint several times but the annoying responses was that messages were forwarded to the branch or contact branch, provided account number, etc. but still not able to resolve petty issue lingering since serval months. Third-class service in the era of banking.