Poor communication and unreliable
We are travelling as a family from London to Kuala Lumpur in July 2026 and our flights were cancelled in early June. I understand the war in Iran is having an impact on the flight route and also the cost of oil. Let us know earlier so that we can re-book our tickets in good time. Getting similar tickets in June for July flights are nearly double the price. I won't be using Air Asia for long haul flights in the future.