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Carmen Santana

美国

1 评价
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1 条评价

KGORGE

Worst Company

This company is the worst I’ve ever dealt with. I purchased some curtains that weren’t going to work for my gazebo. I returned them as they came same package etc, after they received my returned package I waited for two months for refund, no luck so I file a complaint with PayPal, PayPal wasn’t much of a help either they informed me that I took too long to reply and some additional information was needed so case was closed. I opened a new case and here we are five months later and I still haven’t gotten my refund. I reached out to the company, and this was there reply, Dear customer, Thank you for your mail and sorry for the inconvenience. We checked and found the dispute over your order has been resolved, just the outcome of the dispute is in our favor. But we will transfer the refund for you through PayPal. Could you pls send us your Paypal Account? We eagerly await your prompt response. Wishing you a wonderful day! Best regards, Kara thats a not true PayPal dispute was never in their favor then they want me to send my PayPal account info again don’t you have this info in your files…. Will be filing a complaint against this company after reading several reviews … should have done that before I Believe they just give you the running around till you get tired and they stay with your money and resold the item…

2024-05-16