Overall Experience
Placing the order and delivery went smoothly. I like that I was able to get replacement parts!! However, the reason I had to get replacement parts in the first place is why I’m giving three stars. I dropped more money on an E-Z up to take to a festival (instead of buying another less expensive brand) because I value quality and reliability. There was high wind during the event and my E-Z up snapped but my friend’s “cheap” canopy right next to us survived without ANY damage. Moreover, their canopy packed up more compact. The size of the E-Z up when collapsed is inconvenient to transport. I’m willing to give the benefit of the doubt, but part of me wishes I’d just saved my money.