Support line needs a bit of work, but good people.
UPDATE: They did get back to me, and once contact was established, the refund came very promptly. I appreciate their work to fix a mistake I ultimately made, haha. Like I'd said originally, they're good people, I just wish contact was established a little sooner. I was a little upset when I made the initial review, so I was a little harsher than I meant to be lol. OLD REVIEW: Purchased something from this company by mistake, and have been emailing their 'support line' to try and get help. Nothing. They keep sending me generic "check out our website and leave us a review!" emails. Okay. I'd like for your support team to actually email me back and talk about a refund for the item I purchased by mistake. I'm sure you're good people, and I hate being the bad guy. But I'd like my money back. And I don't like getting mass emails from your company every day when I haven't even gotten one responding to my request for a refund.