Complaint Regarding Print Quality and Lack of Support
The print quality and color does not match the file I provided, with a variation of around 20%. I was assured that this would not be an issue before approving the print. I am disappointed by the lack of recourse and support for addressing this problem. This experience has resulted in wasted money and a product that does not meet expectations. All the replies on color issues were only provided after receipt of the card and complaint made and not during the process of approving. I have the text messages to validate that as well. posted the question to you if the text on card will be clear and readable correct? your response "YES. All clear and sharp, can we proceed to print?: (Friday 11:33am 17th May 2024)