No show
Appointment window was between 11am and 1 pm. At one o’clock I tried to reach out to customer service at the number listed in the multiple appointment verifications that I had received. Waited until I was forced to leave a callback message. That never came. At 4pm frontdoor called to tell me that they had been unable to schedule a technician for appointment time. They knew that before the appointment time but waited until after the appointment window closed. They wanted to reschedule. Seriously?? I didn’t want to wait around all day again for something that wasn’t going to happen.