Ordered a dress but it didn’t fit…
Ordered a dress but it didn’t fit properly. The website instructs you to contact customer service first before returning. I did so and explained I would like to return it because it was the wrong size and to please provide with return address. They said you can pay $20 for another size. I then said I wanted to return it and asked again for return address and they have not replied. Appalling service, do not order unless you are certain you have correct size. Useless and poor communication.