My dress did not fit
My dress did not fit. I asked for an exchange. It took them a week to reply. I was informed that they would gladly exchange my dress, but only if I left them a positive review and took a screenshot of the review, then send them the screenshot. Bizarre. So I did it. And once again they asked for a positive review before they would send the exchange. So I sent the shot to them AGAIN. Then they wrote back the same stupid message again. I snapped and told them to ship the new dress immediately or I would post a bad review. And AGAIN they sent a request for a good review in order to get the dress I already paid for. So here is your review. Retro Stage has some of the worst customer service I have ever experienced. They are holding my dress hostage right now. I tried calling a couple times and all I get is an answering machine. Yes the clothing is pretty, but they do run on the very, very small side. I DO NOT recommend this company to anyone who wants clothing that fits or wants decent service. It states clearly on the website that returns and exchanges need to be done within 15 days of receiving item. This has long since passed now. Do not even bother. This company was a waste of my time and money. I hope this helps others. Thank you.