Don’t book a hipcamp in Joshua Tree!
My boyfriend booked a hipcamp in Joshua Tree, and had the absolute worst experience with customer service and the amenities were far from what was described. Note the hipcamp location is called “Romantic Oasis 10 Acres Great View” hosted by Sabina. He had paid extra for the propane and the propane grill (over $50). But since the weather was far too windy, he was unable to use this. Rather than refunding the money, they dragged the negotiations, mentioning she’d need to have a “board meeting” to make a decision and the back and forth went way past the date in which we could provide a review. Not only did we not get the refund and the host simply stopped responding, but now we cannot even leave a honest review to warn others because the review time lapsed. The host, Sabina C, is extremely sketchy and the hipcamp customer service team did nothing. It’s clear that they don’t care about vetting their hosts and how they treat their customers! Don’t use hipcamp!! You won’t get customer service support!