Paid but order is cancelled, support can not solve problem
I paid, but the order # 1716992839173JMF9-1 is cancelled. I contacted the seller, and seller opened a ticket to your support. The support said, "Please be informed that we have received the payment, so we could process the order if buyer wants. Please communicate with your buyer on chat and ask them to contact us about the order." But when I opened tickets to support, the 1st time they didn't solve anything, just want to close the ticket, and the 2nd time they want me to provide more information about payment. What an inefficient communication. What I want 1. Continue processing the order if you can, now the order status is cancelled. 2. If you can not process the order, please return the money back to me quickly. 3. Be efficient on ticket communications, because your site doesn't have instant online support ========================== Money received, thanks.