Worst
Worst I requested a port-in to SIMBA four days ago. As per the port-in process, my previous telco disconnected my existing service once the port-in request was initiated. However, my port-in to SIMBA is still “in progress”, leaving me without the ability to make calls or use mobile data for last 2 days. This is extremely frustrating and unacceptable. If SIMBA is not able to complete the port-in within the expected timeframe, customers should not be left without any mobile service. The entire experience has been very disappointing, and the lack of timely resolution and communication is unacceptable. Based on this experience, I would not recommend SIMBA to others and will seriously reconsider using SIMBA in the future.