DO NOT BUY FROM HERE EVER!
This online shoe company has a lot to learn about customer service. Improve their delivery times, the period stated on their website is very inaccurate I waited 3 weeks for shoes I ordered to arrive. When shows did arrive 3 out of the 4 pairs did not fit. They have a dreadful returns policy, you have to email them with the reasons for wanting to return the products before they provide a return delivery address, really! In this day and age there should be a standard returns label or a returns portal as they’re an online shopping store. So anyway they also require proof of the reasons why you want to return the goods. Well if the product sizing is inaccurate what do they want a picture of my foot squeezed into a shoe that’s too small, Seriously!!! They’re not great with their customer service that’s for sure. I’d like others to know to avoid this company like the Black Death plague and give them a very wide berth. If you don’t fancy jumping through hoops to deal with a potential return do not buy from these guys. Goods come from China and take too long to get here and nigh on impossible to return. PayPal will need to take this issue over that’s for sure. BTW The response received from the seller to my review was met with their standard website returns process garbage which doesn’t actually deliver what it’s claiming is a full refund. If that were the case I wouldn’t be on Trustpilot writing a highly criticised review of their lack of service and resolution to a pretty standard straight forward issue. Provide a returns address or label so I can be reimbursed for poorly sized footwear!