Great custommer support
I was among the first to receive Flydigi Vader 5 Pro controller that I purchased from Gadgethyper. As some other people I had an issue with the controller where the tension rings did not stay in place. My case was pretty bad as the rings move on even the slightest movement of the joysticks. My warranty claim was denied by Flydigi as they deemed my issue to be within normal operational tolerance. I found that laughable that even a clear proof in a video I was told that this was a normal behaviour of the controller. However, I was in touch with Emily from Gadgethyper who was dealing with my case and she made sure that my experience with Gadgethyper was satisfactory. I have to say that I was pleasantly surprised by the way she dealt with the whole situation. She was professional and very polite. I am sure there are others in Gadgethyper who upheld the same values. One good example related to the Flydigi Vader 5 Pro controller is when they included a diy solution for an obvious design flaw of the controller's paddles right after somebody pointed the flaw out on Reddit. It was not their responsibility to fix anything, yet with every order they included simple solution that was designed to minimise the occurence of breaking the paddles. They even tested which size would be perfect for this purpose. I can highly recommend this store as you will be well taken care of when things go wrong. Also, their website is very clear and transparent. You know exactly what you sre buying.