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Alfred Seet

新加坡

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NTUC FairPrice

Miss leading and not able to honor the…

Miss leading and not able to honor the deal as per their online grocery apps. I have ordered and paid the items with the selected delivery date. However, the reply is that there is no stock and need to cancel and refund me. I checked the apps and the item is still available to purchase online with no indication of no stock. FairPrice should honor the deal since I had utilised my voucher and free delivery rewards. After some justification, they decided to send me at later date but I still received a mail stating in the refund as there are no stock. This kind of misinterpretation really make me sick and disappointed on FairPrice online apps.

2024-06-05