LBUS000050490 / wrong size problem and return problem.
LBUS000050490. This is my order number It’s my first order to love-bonito. I really anticipate a lot but when i open the box, i was very disappointed. Some items was final sale-it indicated(no return/no exchange) so i need to choose more carefully. Whenever i choose some clothes, i always check the size information. However, the size information and the fitting is not matching!!!!!!!!!! Some clothes couldn’t put my leg , the other clothes couldn’t zip up at all. There is not a proper size info and it made my choose ruined!!!! One more thing. one of the best selling top vest is very beautiful. However, it has a dirty stain and some bad stitch/harmed(it made me thingking 'not a new clothes') if i need to return request, they charge me $8. Why do I have to pay the harmed/not a normal condition clothes return fee?? Even i love the design, i can’t even try that. I really want to return some clothes(even it is final sale-for the incorrect size info 😡) or donate them. I contacted the customer service team through email, instagram, Facebook but they just made me waiting. the return days only available in 7days. But the service team delayed the processing so I am very worried about the return and resolution. LBUS000050490. This is my order number.