If I could give this company 0 stars I would!
If I could give this company 0 stars, I would. Terrible customer service! I purchased a wig from them in April & I did not realize they stole the picture of the wig from a hairstylist, so the color of the wig was completely different from what was shown. No problem, I had already read their return policy on their website prior to purchasing which CLEARLY has a money back guaranteed disclaimer. I literally emailed them the same day I got the wig to return the wig because I didn’t want to customize the color myself, because it would cause me more money. They DENIED my request even though their own website states your money is safe blah blah.. Mind you, you don’t even need a reason to return the wig it says. You can return just because you changed your mind! I had a valid reason & they denied me. Do not buy from them.