They don't know what they're doing
Ordered the lower portion drivers side seat cover for 2004 Acura RSX Type S on 4/16/24 on there website it says it takes 10 to 15 business days to complete and ship order on 5/16/24 still waiting for my order sent email was told it takes 15 to 20 business days to complete and ship. finally received on 5/31/24 they sent the seat cover for the model year 2005/2006 different style than the 2004 model contacted them first they wanted pictures of my seat cover and the one they sent me side by side so they could see the difference i did that and then they wanted me to send them the seat cover from my car, told them can't be done because it is my only vehicle and needed it for work commute, then they requested i take the passenger side seat cover and let them use it as a template. it would cost between $300 to 500 dollars for an upholstery shop to remove and reinstall the passenger seat cover. i'm curious how they were able to produce the incorrect seat cover they sent me.
