Ordered a custom dress for my child
Ordered a custom dress for my child. The length of the dress is longer than my child’s entire height. They told me I should be able to tell from the model that the dress “runs long.” Per the response below, your emails to me specifically said I cannot return it and you offered me 10 dollars. This is the email: Hello, Tailored dresses cannot be returned or exchanged. Thank you for your understanding. If you prefer to keep the dress，in that case we are willing to compensate you $ 10 ，do you think that's ok? In addition, we are also willing to provide you with a discount code IRIS15 (15% discount), which can be used for your or your friend's next order! Kind regards, iris Customer Service Department