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Trent Smith

美国

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E-Z UP

Canopy warped on second use (warranty honored)

Updated Review: So I never received any reply via email for customer support so I figured my spouse could give it a shot. We had one correspondence where they confirmed which piece we needed and never heard anything back. Well today a replacement canopy showed up on my porch so here I am updating my review. Not the best at communication but they did honor my warranty and fix my problem. Thanks. Original Review: Canopy warped on second use. I've emailed customer support twice and haven't received a reply. Also never received a reply when I received the product and had a question about the order. Just buy an ozark trail I guess.

2024-06-08