Zero Support for Issue
Zero Support for Issue - Recently purchased an SSL certificate and the order process was stuck for several days. Opened a support ticket and only receive 1 unhelpful response. Ticket remained open with no responses. Tried chat, but kept saying "1 in queue" and then "unavailable" after an hour. Eventually requested refund which I hope actually happens. The automated response asking to email their escalation inbox does nothing but open another ticket, not assigned to anyone. Be skeptical of these 5 star/1 review ratings.