Scam artists
Scam artists. Was exchanging my defective scooter for another one. The old one was received by the warehouse and I could tell from the tracking number. Yet Vergil from customer service is telling me that they didn't receive it. If you do happen to buy anything through this website, do it through PayPal so they can't steal your money. So I am out $230 because of these scumbags. I hope this Chinese company gets banned from doing business in the US. They manufacture crap and don't stand behind it.