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Nikki Innes

英国

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Trainpal

No tickets, no point of contact to resolve issue

Looked like a good deal but I have not received my tickets a week later. All I have is a receipt. No way to contact them Tried the only method I can find. They say they answer within 24 hours but 24 hours later I have not heard anything. This is not good enough. Need phone contact or at least live chat, in order to deal with problems like these. Tickets cost me £92 and looks like I will have to buy again and may have to pay more as it is closer to my date of travel

2024-06-24