Web site query site doesn’t allow me to send a query
My partner bought flights with a company jetabroad for Singapore airlines. We spent £3600.00 The day after we booked the flights we asked to change the destination airport. We was then told our flight is none refundable and no changes are allowed. The flight is 5 months away! I have gone on Singapore airlines web site and tried to send a form to them direct to ask for help from them directly. The web site will Not accept my quotes about my flight with them. It refuses to send my query to them. The web site says I have to go back to jetabroad, but heard offer no help and say that is Singapore airlines decision to offer no help to change the flight destination airport. Then I have tried calling Singapore airlines U.K phone number. The phone lines cut the phone off on me. There is no person to speak to on the phone. And no help on the phone. So the Singapore airlines web site refuses my queries and the phone number cuts you off and there is no person on the phone to speak too. I want help from Singapore airlines! You have no way of me contacting you! You allow jetabroad to sell your flights, but they offer no customer service. They have taken my money and there is no aftercare service!
