The company doesn't cancel your order
After a countless try to reach them via different channels (direct e-mail, customer form in their website, instagram), finally I managed to reach them to raise my request for cancellation. Then I sent my request for cancellation for many times due to huge delay on deliveries. Instead of canceling (even though they said they proceed with cancellation), they sent the product a week later. Unfortunately DPD delivered the product to my neighbor. What should I do now with overweight package? How to return the product? My guess they are planning to sell the product in sneaky way.