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Nana Adriana

马来西亚

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CompAsia

Lock telco phone

My experience buying it for the first time and maybe the last time. Received my oppo n3 flip after 4days by poslaju but not that laju. The phone, not turn off (i wonder why), slightly like new, no scratch. Day 2 of using it i reset it back cuz i need to transfer my whatsapp chat from iphone and there the truth coming out "THIS IS CONTRACT PHONE.IF THE NUMBERS IS IN ARREARS, THE PHONE WILL BE LOCKED" i got a telco lock phone. So i contact the customer service and they setup me to return it back the device so they can fix it And its been 7 days my phone no update, not fix. They keep repeating "in the midst of repairing.. warranty take time 14days". Today i asked it again they still give me the same answer. But when im totally mad they said need to QC first to detect the issue and they WILL PROCEED if any issue occur. So for the last 7 days they didnt fix my phone at all. The thing is lock phone doesnt need 14days to fix it. Just need a few hours. so pls compasia pls check your device properly when u received people selling it to you. If u really want to sell used device pls provide the best lahh jangan main jual je. AND PLS UPDATE AND BE HONEST TO YOUR CUSTOMER. jangan pusing pusing tipu customer. I just need my device reset and sent it back to me.

2024-06-12